Sales and Marketing: The New Power Couple
You know the story. It’s the end of the quarter and the sales numbers are below the target. The sales team is pointing fingers at marketing because they aren’t bringing enough qualified leads, and...
View ArticleMicrosoft Dynamics for Financial Services Companies
Financial services companies are focusing on reorganization and examining which businesses are profitable and how each is performing to evaluate their sea of assets. As financial institutions consider...
View ArticleMagic Quadrant for CRM – Gartner
As a result of the economic slowdown, business leaders are focusing on the central role of customer service to simultaneously lower costs and build customer loyalty. Because the contact center is a key...
View Article5 Reasons Not To Use RFPs
By Jack Ades, Co-CEO InterDyn AKA- The Request for Proposal (affectionately known as the RFP) begins with the best intentions but almost always results in a bad outcome. I have been selling and...
View ArticleCRM 2011 Sneak Peek Event Dec. 7th
Although CRM 2011 is not launching until January, as a trusted partner of Microsoft, InterDyn AKA is offering a virtual sneak peek of the new product on December 7th from 11:30 am – 1 pm. This...
View ArticleMicrosoft CRM 2011 Virtual Launch
CRM 2011 is almost here. Please mark your calendar and attend the global virtual launch event on Thursday, January 20th, 2011 at 9am PST as Microsoft CEO Steve Ballmer introduces Microsoft Dynamics CRM...
View ArticleInterdyn AKA Named As One of Three Finalists for the 2011 Microsoft Dynamics...
InterDyn AKA was recently selected as one of the top three global finalists for the Microsoft Dynamics ERP Partner of the year award. This award honors partners who have exhibited excellence in...
View Article“Cloud CRM for Less” is Back!
Microsoft Dynamics has revamped its CRM switcher offer. “The Cloud CRM for Less” offer is available to help customers of Oracle, Salesforce.com and SAP realize the value of Microsoft’s familiar,...
View ArticleEnjoy a Better Work Day with Regular Microsoft Dynamics System Upgrades
Microsoft Dynamics offers a new User Interface from previous versions to GP 2010 and AX 2012 and CRM 2011. This will make your ERP solution look more like other Microsoft applications you already use –...
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Customer Service Transparency
The world of client services is transforming. As we look at the way customer support has evolved through the years, we can see that businesses are putting more and more functions in the hands of the...
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Bet Your Company on Dynamics ERP & CRM
As a member of Vistage I have the privilege of learning from many expert speakers from around the country. This month we heard from Chris Elias (www.theexecutionmaximizer.com), who advises companies on...
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Global Software Company Simplifies Internal Processes with Dynamics CRM Out...
A global software company, specializing in Big Data, high speed sorting products, and data integration software and services just went live with their Dynamics CRM 4.0 to CRM 2011 implementation. AKA...
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Microsoft Maintains Mobile Momentum
The Convergence 2014 keynote opened with a reflection on the past year’s new releases by CVP of Microsoft Business Solutions – Marketing – Wayne Morris. In the year since Convergence 2013 Microsoft...
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Does Your ERP System Work Well With Others?
No matter how flexible your ERP system is there may still be certain unsupported functions. While we do suggest speaking with a partner to fully understand the capabilities of your solution, it is also...
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Three Reasons to Welcome the Microsoft Agreement with Salesforce.com
Late last month Microsoft surprised many who have followed their CRM battle with Salesforce by announcing a global partnership with their cloud-based business application rival. The arrangement...
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A View of the Cloud, Moving your Company’s Infrastructure to Greater Heights
From the desk of AKA’s Operations Manager: If I had it to do all over again, I would have done things a bit differently. Hindsight is 20/20. Youth is wasted on the young. Easier said than done. Take...
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Dynamics CRM 2015 – A Modern CRM for Today’s Market
The dynamics of the marketplace are changing. We are in the midst of a shift from The Information Age to The Age of the Customer Experience. What this means is that buyers are now flexing their power...
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Manage Business Data with Microsoft’s Trifecta: Office 365, Power BI & CRM...
By now we have all heard of Big Data, it was a candidate for word of the year in 2012 and has endured as a serious term changing business operations and practices. The idea being that all of the...
View ArticleGlobal Distributor of Mail Logistics Automates Processes with Dynamics CRM
IMEX Global Solutions, a premier provider of international mail logistics and distribution services made the switch from Salesforce.com to Microsoft Dynamics CRM Online. The company was already using...
View ArticleFive Reasons You Need the Dynamics CRM 2015 Outlook Client
If your business uses Microsoft Outlook, as most do, you are already comfortable with the user interface. Add Dynamics CRM 2015 and with the Outlook Client you can enter data from your inbox directly...
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